Amiel Tours is delighted to welcome you to Israel!
Amiel Tours is one of Israel’s leading incoming travel companies, with 40 years’ experience. Hundreds of thousands of travelers have travelled through Israel with us and we are sure that you, too, will enjoy your stay here.
Excursions and other tourist services
Our guides and representatives would be happy to help you book a variety of touring and travel services: hotel accommodations, car rental, domestic flights, sightseeing and more. We offer a wide range of unique excursions conducted exclusively in your language. Even when you are on an organized program, it is often possible to enjoy additional activities (like a nighttime tour) in addition to your regular itinerary. Please ask your guide for details.
Hebrew is the language spoken in Israel. Most people have some knowledge of English and most tourists find that they have no difficulty making themselves understood.
Currency and money changing
The local currency is the New Israeli Shekel (NIS). You can pay for many tourist services in foreign currency (cash and Travelers’ Checks). Most overseas credit cards are accepted in Israel.
There are many Bureau De Changes throughout the main cities in Israel all within walking distance of your hotels. It is not recommended to change currency at the hotel or airport as you will be charged a much higher rate.
You can use most ATMs and Cash point cards at Israeli automatic cash machines which are available everywhere in Israel.
If you are taking a tour by tour bus, it is customary to give an expression of thanks to your guide (around of $10-$15 per day per person) and your driver ($3-$5 per day per person).
It is common to tip the wait staff at restaurants (about 12-15% of the bill) and bellboys at hotels ($1-2 per bag). Apart from hairdressers and hotel chambermaids, other suppliers of services do not expect to be tipped.
Value Added Tax (VAT)
As a tourist, you are exempt from paying VAT of 17% when paying for extra services at your hotel along with a list of other tourist services. Many leading stores, including those recognized by the Ministry of Tourism offer a VAT refund. Enquire at the place of purchase about the refund procedure.
Israel offers a wide variety of gift items and consumer goods ranging from Dead Sea mineral based cosmetics to1 olive wood carvings and other object d’art. Israel is well known for its diamond and jewellery industry. Time permitting; our tours often include a visit to a government recommended diamond and jewellery plant, where you can see craftsmen at work, creating unique designs.
Department stores and shopping malls are open all day until 19:00 (7PM) and some malls until later.
Postal Services and Internet Access
Post office branches are open from 8:00 Am. Hours vary from branch to branch. Stamps can usually be purchased in your hotel.
Most hotels offer internet access for a fee: cable, wireless or internet stations. In most city centers you will be able to find internet cafes where computer stations are available. Some cafes and restaurants offer free wireless connections.
Shabbat (Saturday) and Holidays
Jewish holidays are celebrated from the evening before the day of the holiday. For example Shabbat, the Jewish Sabbath begins Friday evening at sundown and ends on Saturday after the sun sets. At this time all government services, public transportation and banks close as do most retails stores. Some restaurants and places of entertainment remain open. Check with your guide or the front desk of your hotel.
Most hotel dining rooms and many restaurants conform to Jewish dietary laws. They include not serving pork or shellfish and not mixing dairy and meat products.
Ask the reception of your hotel for details or religious services in your area.
Remember, Israel uses 220/240 V (like England, but unlike Europe and the US). Do not use your own electrical appliances unless you have a proper converter.
Flight reconfirmation and transfers
Please contact your Amiel Tours Representative or your hotel reception.
Departing from Israel
If you are departing Israel not as part of a group, please plan to be at Ben Gurion Airport 3 hours before your flight time. There is a rigorous security procedure which is there to protect you and the other travellers. Please have tour ticket and passport handy and be prepared to answer many questions and open your luggage for inspection.
- Keep your valuables in the hotel safety deposit box. This is often a free service.
- In Israel’s warm climate, you are encouraged to drink more than you are used to, and to wear a hat
- Although drinking water is safe in Israel, it would be wise to drink bottled (mineral) water
- When your tour includes visits to Holy sites, please remember to dress appropriately. Your guide will advise you on this.
- When touring, always wear comfortable but closed shoes.
*For more information and a list of countries that do not need a visa, check http://mfa.gov.il/MFA/ConsularServices/Pages/default.aspx
Stateless persons must hold a valid laissez-passer as well as a visa back to the issuing country.
Most Israeli sockets are three-pronged but most accept European two-pronged plugs. If your appliance does not work on 220 volts, you will need an adapter.
Your hotels should have adapters available. Most hotel bathrooms have hair-dryers as well as low-wattage American-style sockets for electric shavers in which you can usually charge your cell-phone or tablet.”‹
There are exchange stores everywhere , you can come with US Dollars and change to Shekels.
If you have an international plan, your cell phone may work in Israel, please check with your local provider.
You can rent a phone when you arrive at any time during your visit. Read about renting a cellular phone here.
The country code to dial to Israel is + 972
Emergency Medical Services : 101
Fire and Rescue: 102
Dialing 112 from a mobile phone will connect you to the emergency services